Axis-VoIP can help you save up to 80% on your current monthly phone bill. Axis-VoIP offers many features which are covered in the monthly fee, such as voicemail, caller ID, conference calling, and call waiting. We also offer unlimited calling in the lower 48 states and very competitive international rates to anywhere in the world. Axis-VoIP is best suited for you if you can relate with any of the following comments: "I have a high-speed internet connection and would like to lower my phone bills." "I make expensive long-distance or international calls and would like to reduce those costs." "I run a small business and phone bills are a significant part of my overhead." "I like the convenience of taking my number with me as I travel anywhere in the world." "I'd like to utilize attractive features such as conference calling, choice of any area code, voice mail, caller ID, call waiting, etc." "I'm frustrated with excessive taxes and long-distance company monopolies." "I live outside the U.S. but I need a local US number for my business."
Voice over IP is not designed for satellite Internet service. Conversations are generally clear and audible, but because of the inherent delay in satellite Internet service the participants in a conversation will experience pauses between speaking and having the other person hear what was said. It takes nearly half a second for the signal to be received by the satellite and another half a second for the signal to be transmitted back to the ground. Therefore it takes at least one second for the person on the other end of the conversation to hear what you said. The end result is similar to a conversation using a walkie-talkie. For normal VoIP telephone conversations a DSL or cable connection or faster is ideal.
A reliable broadband Internet connection such as dsl or cable is what is needed for high quality VoIP calls. The minimum bandwidth required for VoIP is approximately 90 kbps in both the upload and download directions. If you are unsure if you have enough bandwidth for VoIP you can use a VoIP speed tester to test your Internet connection. Business users who might want to use multiple VoIP phone lines at once will require more bandwidth than residential users. An easy way to calculate how much bandwidth a business user might need is to multiple 90 kbps times the maximum number of business VoIP telephone lines you will be using at any one time. So a typical small office with 3 business VoIP telephone lines will need (3 times 90 kbps = 270 kbps) in both the upload and download directions. A good rule of thumb is to limit VoIP usage to no more than 50% of your maximum Internet bandwidth to be sure that you are always getting the best quality signal.
The quality of VoIP has steadily improved since its inception, and it now meets or exceeds the quality of a traditional landline. Voice clarity is determined by the quality of your VoIP provider, your Internet connection and your phone. Many VoIP phones these days advertise HD quality audio and in our testing this is very true with Yealink phones.
VoIP telephones are special telephones which look and work like normal telephone but they connect directly to your local network and then to the Internet without the use of an ATA device (to convert analog signals to digital signals). An IP Phone plugs directly into your local network and comes in both wireless and corded models. Business VoIP users generally opt for IP telephones because they have special buttons which allow calls to be transferred, put on hold, BLFs, and have multiple lines.
An ATA is a simple device which lets you connect any standard telephone, fax machine or credit card terminal so it can use VoIP through your Internet connection. The ATA converts the analog signal from your telephone into digital data that can be transmitted over the Internet. ATAs are suitable for basic use but may not be compatible with all features. If you wish to take full advantage of Axis-VoIP’s powerful features, your best option is a true IP phone.
One of the latest spin offs of VoIP technology is the virtual pbx or hosted pbx. This technology allows small and medium sized businesses to have a sophisticated telephone system without the investment in telephone equipment. In fact the entire telephone system is operated and maintained by AxisInternet. You don't have to worry about the hardware or software. We take care of that for you and manage all updates, patches, etc. A virtual pbx lets employees work from their home, hotels or on their cell phones while still being connected to the same office telephone system - just as if they were in the office! Just like a Fortune 500 telephone system, you can transfer callers, put them on hold with music, setup conference calls or have the phone answered by an automated attendant who can direct callers to different departments.
QoS is a feature of many modern routers which connect you to your Internet service provider. Voice over IP (VoIP) is a realtime protocol which means that if it is interrupted by other bandwidth intensive applications such as video, peer to peer file sharing or even sending a large e-mail it can affect the clarity of the digital audio signal. Quality of service on your router makes sure that lower priority bandwidth like peer to peer file sharing is does not interfere with voice conversations by giving it a lower priority. QoS makes sure that enough bandwidth is reserved for VoIP conversations, and it gives those conversation higher priority. In a business environment QoS is a good idea because of the number of applications sharing the Internet connection with VoIP. A alternative to quality of service is to have a dedicated Internet connection just for VoIP in which case QoS would not be required.
Yes, we can port your number to our service. This typically case 5 to 10 business days to complete. In the meantime we can use a temp number that you can forward your main number to.
Once your account is established and ready for use, pick up the phone and dial the number you'd like to call. If you're using a softphone, you will have to have the program open on your computer. Then you can dial the number you want to call. It's pretty easy, we think.
Once you hear you phone ring, pick up the phone and answer the call. A greeting is usually appreciated. Kidding aside, VoIP should seamlessly replace your current phone service. If you are using a softphone, you will need to have your computer on and the softphone program open in order to receive the call. Then you should just have to click to answer.
Yes, VoIP does have a fantastic feature set. Check out the complete list of Axis-VoIP Features.